It was an absolutely great hotel, nesteled in an elegant building. The room was well-designed & new-fashioned, with view on mount fuji. The location was magnificent to the near by bus station and the staff here was incredible. The food in the dining room was delicious and outstanding.

The hotel's location is excellant and lovely, adjacent to the bus stop and lake Ashi and the public onsen.

Had memorable experience, appreciated the service.

The service was top-notch with parking on site. The hotel was in a central location on the slope of the hill.

Nice building and rooms with view on mount fuji. Climate control, an individual safe, and multi-channel TV were convenient. Excellent central location, so close to the bus terminal at Hakone as well as see all the major attractions. Also, in an enclave by a pebble garden.

This hotel was set in a central area close enough to easy to reach and all buses, trains, rope car and the scenic boat cruise and the beautiful gardens. The room was reasonably large and new-fashioned and offered with open air onsen bath with views of Mount Fuji and garden, as example. The staff was excellent the entire time.

It has excellent and marvellous location to see a historic gateway. Wouldn't hesitate to stay there again, truly enjoyed this place, thanks a lot.

The room was big size and huge, had essentials, like a shower, a hairdryer, and a bidet. It had a traditional decor. The hotel was in a great and amazing location very close to lakes and mountains.

Perfect views, marvellous and stunning setting.

Fresh food and hot drinks. Wonderful, polite people working here. Location adjacent to Hakone bus line and boat and the pirate ship and easy to reach.

It was a fabulous hotel with extremely gracious staff. I loved the breakfast time in the dining room. The location was marvellous and stunning for walking around a history museum.

Amazing setting, lovely and wonderful staff.

Nice pool, parking on site. Absolutely stunning and bright rooms, perfect view of the garden. Fresh and appetising meals.

Excellent and amazing place, I appreciated polite personnel.

The rooms were delightful and extremely spacious, with a view of mt fuji. The location was stunning for exploring this fairly nice area, next to easy to reach and the bus terminal at Hakone.

Lovely and amazing hotel, we thoroughly enjoyed this place.

The staff that checked us in was lovely. The location was central, magnificent by a pebble garden. In the evening we went to Il Miraggio, located not too far from the hotel.

The stay at this fabulous and gorgeous hotel was a wonderful one. The room was fashionable and huge with a view of mt fuji - we enjoyed it. The service was excellent and the staff were excellent and super friendly. The location was stunning - near to the bus stop and the beautiful gardens and the ferry terminal and the bus terminal at Hakone. Actually everything was perfect, our next choice again in Hakone.

Excellent and amazing place, I appreciated to be here.

The bed was exceptionally comfortable, the room was beautiful with a perfect view. All of the staff members were polite and incredible. The location was stunning, sure to explore the surrounding area, convenient to go everywhere.

This hidden gem is nestled in a serene location, away from the hustle and bustle. It is conveniently close to a bus station, making it easy to explore the surrounding area. The stunning gardens provide a tranquil setting for guests to relax and unwind. The rooms are spacious and beautifully decorated in a traditional Japanese style, with comfortable futons for a restful sleep. The private onsen offers a peaceful retreat, with breathtaking views of Mount Fuji and a soothing atmosphere. The staff is friendly and attentive, ensuring a warm and welcoming stay. The traditional Japanese meals are a gastronomic delight, with each course offering unique flavors and textures. The attention to detail in presentation is truly remarkable.

The rooms could benefit from a refurbishment to maintain a more modern and updated appearance.